What is Salesforce? and It's Services?

 What is Salesforce?

  • Salesforce is an American cloud-based software company headquartered in San Francisco, California. 
  • It provides customer relationship management (CRM) services.


Salesforce Services :-
  • Salesforce's main services are tools for case, task and issue management. 
  • It gives platform to the customers to track their raised cases.
  • Lightning Platform (Which is another salesforce service) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.
  • Experience Cloud (formerly Community Cloud), provides Salesforce customers the ability to create online web properties for external collaboration, customer service, channel sales, and other custom portals in their instance of Salesforce.
  • Work.com, is a social performance management platform for managers and employees. It allows continuous coaching, real-time feedback, and recognition.
  • Salesforce AppExchange is an online application marketplace for third-party applications that run on the Force.com platform.
  • Salesforce launched a blockchain platform based on Hyperledger Sawtooth, to facilitate building blockchain network and apps integrated with CRM.
  • Salesforce users can configure their CRM application. In the system, there are tabs such as "Contacts," "Reports," and "Accounts." Each tab contains associated information. Configuration can be done on each tab by adding user-defined custom fields.
This is what salsforce and their services. To start learning salesforce, best site is Trailhead where you can learn from basics and go to advance level.

Referenced By: - Wikipedia.

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